About Us
Wicked Tees stands as a boutique online retailer specializing in personalized T-shirts and Hoodies, proudly situated in the heart of Northeastern Pennsylvania. Our mission is clear: to deliver premium-grade apparel at affordable rates. Leveraging advanced print-on-demand technology, we meticulously craft, assemble, and dispatch each order with utmost care, ensuring our customers receive nothing short of excellence directly to their doorstep.
Customer Satisfaction
At Wicked Tees, our dedication to customer service is paramount. We understand that every interaction with our brand is an opportunity to create a positive and memorable experience for our customers. From the moment they land on our website to the arrival of their meticulously crafted apparel, we strive to exceed expectations at every step of the journey.
Our commitment to exceptional service begins with our knowledgeable and friendly support team, who are always ready to assist with any inquiries, concerns, or customization requests. Whether it's helping customers find the perfect design, providing sizing guidance, or resolving any issues promptly, our team is here to ensure a seamless and enjoyable shopping experience.
We also prioritize transparency and communication, keeping our customers informed throughout the order process. From order confirmation to shipment tracking, we provide timely updates so customers know exactly when to expect their package.
Furthermore, we value feedback from our customers and actively seek ways to improve and innovate based on their suggestions. By listening to their needs and preferences, we can continuously refine our products and services to better serve them.
At Wicked Tees, customer satisfaction isn't just a goal – it's our commitment. We go above and beyond to ensure every customer feels valued, appreciated, and delighted with their experience, because we believe that exceptional service is the foundation of a lasting relationship.